Family told to pay £180 fine on dream holiday or 'sleep under a bridge'

A stunned family claim were told they must pay a €200 fine for blocking their hotel room sink – or sleep “under a bridge”.

The Trott family say they were enjoying a week-long break in Italy when a hotelier threatened to kick them out.

Parent Tina, 48, says the manager of the Palermo accommodation was furious that sand had got into the pipes.

The Hull mum was told to pay up or go, ruining a trip that quickly turned sour.

Even the Italian police became involved, report HullLive.



She and her two sons, 13 and 11, had opted for the Sicilian paradise for its stunning architecture and sandy beaches but faced a very different holiday from what they had anticipated.

After a couple of days split between the sands and the tourist trail, they returned to their hotel on the third evening to an unusual greeting.

“We went to the beach on the first day and on the second day we went to the catacombs. On the third day we went to a different beach,” the mum of two said.

“We washed our things in the sink each day. On the third day we came back and [the hotelier] stopped us at reception and said ‘what room are you going to?’

“He said ‘there’s been damages to the sink upstairs and we’re going to have to pay for it.”

Tina claims the hotelier demanded she pay €200 (£180) there and then to pay for repairs to a blocked sink which she believes to have already been damaged when she arrived.



Family told to pay £180 fine on dream holiday or 'sleep under a bridge'

She admitted washing her family’s swim wear in the sink but remained adamant that the issue already existed.

Despite this, she offered to pay “about 10 times”, but was unable to do so until she returned to England given that her bank account or the contents of her purse couldn’t cover the €200 charge.

Ms Trott offered to pay up after threats were made against her group.

Tina says the officer told her that if the worst was to happen she could call the local constabulary and that they would collect them.

“I even said ‘if we go can I have a part of a refund so we can find somewhere else’ but he said ‘no’,” she said.

“I did offer about 10 times to pay when I got back to England.

“I just thought you can’t do that. Especially in coronavirus times it is out of order. It was awful. It should not have happened.”

Tina says the officer told her that if the worst was to happen she could call the local constabulary and that they would collect them.

“I even said ‘if we go can I have a part of a refund so we can find somewhere else’ but he said ‘no’,” she said.

“I did offer about 10 times to pay when I got back to England. I just thought you can’t do that, especially in coronavirus times it is out of order. It was awful. It should not have happened.”

The week-long holiday that started brightly did end without the family being turfed out of their hotel after their travel provider stepped in to mediate.

The experience has not put Tina and her boys off from visiting the Italian city again, however one thing is clear.

“I wanted to go to Palermo because it is beautiful and to see the architecture and visit the beaches and just walk around,” Tina said.

“It was the first time we have been away and actually gone to a holiday complex. It was absolutely beautiful and I would go there again – just not to that hotel.”

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