Latest updates on holiday cancellations from major UK tour operators

Holidaymakers have been frustrated with lots of trips cancelled at the last minute by tour operators because of the constantly-changing travel corridor list.

British visitors to seven of the Greek islands were given just 36 hours to return home or face a mandatory 14-day isolation period earlier this week in the latest quarantine ultimatum.

From 4am on Wednesday travellers arriving in England from Lesbos, Tinos, Serifos, Mykonos, Crete, Santorini or Zakynthos (also known as Zante) must self-isolate for 14 days.

It comes as the government unveils a new approach to the coronavirus quarantine policy for international arrivals, tour operators are announcing a host of cancellations to their programmes, reports the Manchester Evening News.

Countries like France and Spain still remain subject to self-isolation measures. Meaning many who were hoping to get away for a late summer break could see their plans scuppered.

Some airlines are still operating a flying programme, despite UK Foreign Office advice against travel. While some destinations are still open for business because they are not affected by quarantine rules.

These are the latest updates from major UK airlines flying to popular holiday hotspots.

Tui



The UK’s biggest travel company has scrapped holidays to Crete, Santorini, Zakynthos and Mykonos

The operator also stopped offering holidays to the resort of Laganas in Greece from Thursday, September 3 until Saturday, October 31 as a result of a rise in confirmed cases.

They have also stopped offering holidays to Malia in Crete for the same period.

A Tui spokesperson said: “We welcome the announcement on regional corridors to Islands and believe it’s a positive step forward for the travel industry and for our customers, who we know still wish to travel.”

Tui also appeared to hit out at the government’s short notice about the changes in their statement.

They added: “With little notice we have had to cancel holidays to Crete, Santorini, Zakynthos and Mykonos just hours before customers are due to travel due to the change in travel advice.

“Any customers due to travel to these four islands before Tuesday 22 September will be able to amend for free to another holiday on sale, or request a full cash refund.

“We now urgently need to hear more about how the Government will implement a robust regime of airport testing to reduce down the need to quarantine for 14 days, as this remains a barrier for some to travel.”

Tui holidays to the following destinations have been cancelled:

Chania and Heraklion in Crete, as well as the islands of Zante and Santorini, due to depart on or before September 22, 2020

Malia in Crete and Laganas in Zante due to depart on or before October 31, 2020

Reus, Ibiza and Menorca due to depart on or before October 31, 2020

Majorca, Malaga and Alicante due to depart on or before September 30, 2020

Canary Islands due to depart on or before September 20, 2020

Bulgaria due to depart on or before October 31, 2020

Madeira due to depart on or before October 31, 2020

Morocco due to depart on or before September 30, 2020

Florida due to depart on or before November 30,2020

Cape Verde due to depart on or before September 30, 2020

Egypt due to depart on or before September 30, 2020

Tunisia due to depart on or before October 31, 2020

Cancun, Mexico due to depart on or before October 31, 2020

Los Cabos, Mexico due to depart on or before December 31, 2020

Punta Cana, Dominican Republic due to depart on or before October 31, 2020

Jamaica due to depart on or before September 22, 2020

Phu Quoc due to depart on or before December 31, 2020

TUI River Cruises sailings travelling on or before November 25, 2020

TUI Lakes and Mountain holidays travelling on or before September 30, 2020

TUI Tours travelling on or before October 31, 2020

Jet2



Jet2 has cancelled all holidays to Crete and Zante until later in the month.

A spokesperson for Jet2 said: “Due to the latest government travel advice, we have taken the decision to suspend holidays to Crete (Heraklion and Chania) and Zante up to and including 20th September. We will be in touch with affected customers to discuss options to rebook or receive a credit note/ cash refund.”

It comes shortly after the operator announced it was halting all flights to mainland Spain and Croatia for the rest of Summer 2020.

Those affected by the latest update will be contacted by Jet2 staff directly to either rebook with no fee, arrange a refund credit or a full refund.

The firm has also assured customers currently with bookings for later in the year that it is “monitoring the situation very closely and will provide an additional update once we receive further information from the government.”

However the tour operator is optimistic about next year and has announced a summer 2021 sale.

Ryanair



Budget airline Ryanair says it won't halt flights to Spain


Ryanair is still operating much of its programme despite the advice from the FCO.

Customers should be warned it is unlikely they will receive a refund on flights and instead are being given the option to rebook.

The Ryanair website states: “Please note that a government imposed advice on quarantine period will not result in the flight being cancelled and an automatic entitlement to refunds.”

If your flight is cancelled, you will receive a voucher from Ryanair by email to the email address provided during booking. You will have 12 months to use the voucher from the date of issue.

It can be used to pay for flights, or extras like reserving seating, car hire or hotels. If you want a cash refund, Ryanair recommends using the Chatbot service on its website.

easyJet



EasyJet is still operating some flights to countries on the FCO quarantine list – including to Spain. This includes flights from Manchester to Barcelona, Tenerife, and Majorca.

However, easyJet package holidays to France remain cancelled.

The airline said it plans to “operate its full flying programme” but acknowledges that customers “may wish to change their travel plans” amid quarantine rules.

Customers who are booked but no longer wish to travel should be able to transfer their flights to a later date without a change fee.

If a flight has been cancelled by the airline, passengers will be offered a voucher for the value of the ticket plus a booking incentive. A cash refund may also be possible.

For flights not cancelled, but the passenger does not want to travel, tickets can be transferred to any other flight with no change fee up to 14 days before departure.

Package holidays to France remain cancelled and the operator says it is keeping other holidays under close review. It has also added the option to change any holiday up to 28 days before departure for free, or receive a refund credit towards a future booking.

British Airways

Latest updates state flights to Jamaica, Switzerland, Czech Republic, Croatia, Austria, Trinidad and Tobago, France, Netherlands, Monaco, Malta, Turks & Caicos and Aruba continue to operate.

Flights to Spain will also continue for the time being.

If a British Airways flight has been cancelled and passengers would like to rebook, they are asked to visit the Manage My Booking area on their website.

To claim a voucher to the value of a booking, complete a voucher form online or to arrange a refund, contact BA directly on 0800 727 800.

Bookings for flights not halted by the airline can be changed without incurring a fee but any difference in price will need to be paid.

This applies to booking made from March 3 until September 30, 2020 for journeys due to have been completed by August 31, 2021.

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