An NHS volunteer says she was moved to tears and that she was so scared that she left the store due to a lack of social aloof control at an Aldi affiliate.
The mother, who asked not to be named, says there was no control over the number of people entering the branch when she arrived to run errands.
And she says she left after counting over 20 people crammed into an aisle alone.
She visited the store in Trent Vale, Stoke-on-Trent, on April 30, reports StokeonTrentLive, and was so shocked that she left to run errands at a nearby Tesco branch.
She said, “I go to Aldi every Thursday for my weekly shop and I also do my neighbor’s groceries because he’s older and the shop was great.
“But when I came in on April 30, no one was watching the door. They usually have a security guard who makes sure that everyone distances themselves socially.
“Since there was no one to tell you when to go in, people just rated it for themselves and when I came in it was like a normal shopping day before the door was closed.
“There were couples and groups of three shopping together and the one-way system was ignored. There were too many people in a small space, and everyone started arguing and getting frustrated. It was frightening.
“They still had markings on the floor and there would have to be one person in a box at a time to take social distance, but I saw four people in one box.
“At the time, about twenty people were crammed into the bottom aisle. The large number of people inside made it impossible to distance yourself.
“The staff did their best to stop it, but they were all at the checkout and couldn’t do both.
“I left half of my shopping because I just wanted to get out. It felt really dangerous and when I left I called my partner in tears. I was so shocked and it was just an awful experience. “
She added, “Tesco was a completely different experience. It was fun and organized. It has discouraged me from shopping at Aldi, but I can’t afford to shop at Tesco every week.
“Me and my family have been isolated for six weeks and after being in Aldi I felt like it had undone everything we did as a family to protect us.
“I was really angry and disgusted and I haven’t been back since.”
Aldi says it employs marshals at the Trent Vale store and that customers are counted every day.
An Aldi spokesperson said, “We have comprehensive measures across all of our stores to promote social distance. We thank the vast majority of our customers for following the procedures and guidelines we have introduced.”