Tui issues latest advice for holidaymakers and when flights could resume

Tour operator Tui has given her latest advice for vacationers who have booked a trip or are planning a vacation in the near future.

The Department of Foreign Affairs and Commonwealth is currently advising nonessential overseas travel, while a 14-day quarantine policy for all passengers returning to the UK entered into force on Monday.

However, a number of airlines and travel organizations have indicated that they wish to resume part of their usual flight program next month, LiverpoolEcho reports.

Now Tui, formerly known as Thomson, has just released an update with current plans and reports Nottingham Live.

It hopes to resume flights to foreign destinations in July.

The UK’s largest tour operator had previously canceled all travel until June 11, but extended it due to continued restrictions.



Tui vacations are currently canceled:

What to do if plans are not canceled

  • The outstanding balance has yet to be paid, otherwise it will be canceled. If you have booked in a Tui store, you can call 0203 451 2688 from Monday to Friday between 09:00 and 17:30.
  • All package tours are ATOL protected and any Marella Cruises or Tui River Cruises cabin only bookings or sailing from a UK port are protected under the ABTA bonding scheme. If your holiday is canceled at a later date, you have the option to receive a refund credit or cash refund.
  • Tui holidays booked on or before March 16, 2020 that must travel before August 31, 2020, it is possible to adjust your holiday for free and your balance due date will be moved to 12 weeks before your new departure date.

How do you speak to someone from Tui

  • To speak to someone, call 0203 451 2688. If you have booked in a Tui store, you can call Monday to Friday between 9:00 AM and 5:30 PM. If you have booked online or through the Tui or First Choice app, you can call Monday through Friday between 9:00 AM and 7:00 PM.
  • Watch out for scams so just call 0203 451 2688.

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