Urgent recall for handgel, ice cream and toys from major retailers

Urgent product recalls have been issued by some of the UK’s biggest retailers for everything from halloumi and goats cheese to a baby walker, toys and children’s dressing gowns.

One handgel sold through eBay has been found to contain methanol and poses a serious risk.

Some goats cheese ranges could be infected with listeria food poisoning bacteria.

Pool heaters are also being recalled with consumer experts saying do not use any of the listed items – instead returning them for a full refund.

Contact details are provided if you are unable to get to the retailer because of lockdown restrictions.

These are the latest product recalls in the UK according to Trading Standards.

Shield – Hand Sanitiser

Product recall
Shield Hand Sanitiser Gel
100 ml

Shield Hand Sanitiser

This product was sold on eBay UK by seller ‘bygr-bygr’ in March 2020.

Manufacturer: Harlington Laboratories, Bristol.

Hazard
The product is incorrectly labelled and has been found to contain Methanol and presents a serious risk to anyone using it.

The product is subject to an EU RAPEX safety alert.

Action:

  • stop using the product immediately
  • keep the product away from children and pets
  • contact the eBay seller from where you purchased it for further instructions
  • contact eBay directly via their resolution centre if you experience any difficulty communicating with the eBay seller

The eBay seller has failed to recall the product under their obligations under the General Product Safety Regulations 2005.

Twix Barres Glacées (Twix Ice-Cream Bars) (sold at Iceland)

The following notice has been issued by the Food Standards Agency:

Iceland is recalling Twix Barres Glacées (Twix Ice-Cream Bars) because they contain milk, wheat (gluten) and soya which are not mentioned in English on the label. They may contain almonds and hazelnuts (nuts) and peanuts. This means the product is a possible health risk for anyone with an allergy to almonds or hazelnuts, nuts, and/or peanuts, and/or soya, and/or an allergy or intolerance to wheat or gluten and milk or milk constituents.

Product details
Twix Barres Glacées (Twix Ice-Cream Bars)
Pack size: 18
Best-before date: 30 June 2021

Twix

Risk statement
Allergen(s): milk, almonds (nuts), hazelnuts (nuts), peanuts, soya and wheat (gluten)

This product contains milk, soya and wheat (gluten), making it a possible health risk for anyone with an allergy to soya, and/or an allergy or intolerance to wheat or gluten, milk or milk constituents. It may contain almonds and hazelnuts, nuts and peanuts, making it a risk for anyone with an allergy to almonds, hazelnuts, nuts and/or peanuts.

Bettine – various goat’s cheese products

The following notice has been issued by the Food Standards Agency:

Bettinehoeve has taken the precautionary step of recalling Bettine Ripened Goat Cheese, Bettine Blanc Ripened Goat Cheese, Bettine BIO Blanc Ripened Goat Cheese and Mediterani Goat Cheese Log because the products might contain Listeria monocytogenes. The products have been sold at various retailers across the UK. Some of the products may have been sold in smaller unit sizes over retail counters than listed below.

Product details
Bettine Ripened Goat Cheese
Product code: 8712023011292
Pack size: 200 g
Best-before dates: all dates from 28/10/2020 up to and including 30/12/2020

Bettine Blanc Ripened Goat Cheese
Product code: 8712023020089
Pack size: 450 g
Best-before dates: all dates from 28/10/2020 up to and including 30/12/2020

Bettine Blanc Ripened Goat Cheese
Product codes: 8712023011209, 8712023001774, 8712023020027, 8712023000852, 8712023000821, 290020CWWWWWC, 2885220WWWWWC
Pack size: 1 kg
Best-before dates: all dates from 28/10/2020 up to and including 30/12/2020

Bettine BIO Blanc Ripened Goat Cheese
Product code: 8712023014156
Pack size: 1 kg
Best-before dates: all dates between 28/10/2020 up to and including 30/12/2020

Mediterani Goats Cheese Log
Product code: 3300064967, 3300065579, 3300065773, 3300065812, 3300066426, 3300066741, 3300067067
Pack size: 1 kg
Best-before dates: all dates from 17/10/2020 up to and including 21/11/2020

Risk statement
The products listed above might be contaminated with Listeria monocytogenes.

Symptoms caused by this organism can be similar to flu and include high temperature, muscle ache or pain, chills, feeling or being sick and diarrhoea.

Some people are more vulnerable to listeria infections, including those over 65 years of age, pregnant women and their unborn babies, babies less than one month old and people with weakened immune systems.

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Action taken by the company
Bettinehoeve is recalling the above products. Point of sale notices will be displayed in all retail stores that are selling the products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products.

Advice to consumers
If you have bought the above products do not eat it. Instead, return it to the store from where it was bought for a full refund.

Asda – George Children’s Dressing Gowns

The following notice appears on the Asda website:

George Boys Dressing Gowns

  • Basic Navy Gown – Product codes: 5740 1538 002, 5740 1311 002, 5740 1104 002, 5740 0395 002
  • Basic Kaki Gown – Product Code: 5740 1537 407
  • Basic Black Gown – Product Codes: 5740 1538 200, 5740 1538 200, 5740 1105 200
  • Basic Blue Gown – Product Codes: 5740 1106 001, 5740 1357 001
  • Three-Piece Space Set – Product Code: 5740 1452 001
  • Three-Piece Penguin Set – Product Code: 5740 1545 203

Boys plain 1 boys plain 2

George Boys Print Dressing Gowns

  • Grey Star Gown – Product code: 5740 1107 203
  • Red Star Gown – Product Codes: 5740 0693 100, 5740 0396 203
  • Grey with Check Lining Gown – Product Codes: 5740 1278 203, 5740 1529 203
  • Shark Print Gown – Product Code: 5740 1595 203
  • Blue Stripe Gown – Product Code: 5740 1452 001
  • Polar Bear Gown – Product Code: 5740 1668 203

Boys print

George Girls Dressing Gowns

  • Pink Cloud Gown – Product code: 5750 0973 102
  • Pink Heart Gown- Product Code: 5750 1736 510
  • Grey Dinosaur Gown – Product Code: 5750 0972 203
  • White Spot Gown – Product Code: 5750 1919 703
  • Pink Spot Gown – Product Codes: 5750 1442 102, 5750 1718 102
  • Navy Heart Gown – Product Code: 5750 1921 002
  • Black / White Spot Gown – Product Code: 5750 1443 210, 5750 1719 210
  • Purple Heart Gown – Product Code: 5750 1922 010
  • Blue Spot Gown – Product Code: 5750 1444 001
  • Pink Star Gown – Product Code: 5750 1924 102
  • Lilac Spot Gown – Product Code: 5750 1445 003

Girls

What’s happened?
We have found that the cotton jersey hood lining used in these styles doesn’t meet the stringent flammability requirement as set out by George and the UK Nightwear (Safety) Regulations.

What you should do?
If you have purchased any of the gowns shown above you should stop using it immediately and bring it back to your nearest store where you will be given a full refund, or contact us on the below number. You do not need your receipt.

We are very sorry for any inconvenience caused but as safety is our top priority we hope you will understand the reasons for this action. If you would like any further information please contact: Asda Customer Relations – 0800 952 0101

Waitrose – Duchy Organic Cypriot Halloumi

The following notice has been issued by the Food Standards Agency:

Waitrose & Partners are recalling Waitrose Duchy Organic Cypriot Halloumi because it contains milk, which is not mentioned in English on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Product details
Waitrose Duchy Organic Cypriot Halloumi
Pack size: 225 g
Batch code: BIO B0530A-3 CY0063
Best-before date: 31 May 2021

Duchy Organic Halloumi

Risk statement
Allergen(s): milk

This product contains milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Action taken by the company
Waitrose & Partners is recalling the above product and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see attached notice.

Customer notice: Waitrose Halloumi recall

Advice to consumers
If you have bought the above product and have an allergy or intolerance to milk or milk constituents do not eat it. Instead return it to the store from where it was bought for a full refund.

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Dunkin Donuts Shell four pack

The following notice has been issued by the Food Standards Agency:

North South Retail is recalling Dunkin’ Donuts Variety Shell 4 pack because they contain wheat (gluten), eggs, soya, nuts (hazelnut) and milk which are not mentioned in English on the label. There may also be a presence of other nuts (almonds, pistachios, brazil nuts, pecans, walnuts, cashews, macadamia nuts). This means the product is a possible health risk for anyone with an allergy to nuts and/or soya, and/or an allergy or intolerance to wheat or gluten, milk or milk constituents and/or egg.

Product details
Dunkin Donuts Shell for pack
Pack size: 312 g
Batch code: L-02800BM-08
Best-before date: 6 October 2021

Dunkin Donuts

Risk statement
Allergen(s): egg, gluten (wheat), milk, nuts (almond, brazil nut, cashew, hazelnut, macadamia nut, pecan nut, pistachio nut, walnut), soya

This product contains egg, milk, soya, wheat (gluten), and nuts (hazelnuts) making it a possible health risk for anyone with an allergy to soya, and/or an allergy or intolerance to wheat or gluten, milk or milk constituents and/or egg.

It may also contain other nuts (almonds, pistachios, pecans, walnuts, cashews, macadamia) making it a risk to anyone with an allergy to nuts.

Action taken by the company
North South Retail is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Customer notice: Dunkin’ Donuts recall

Advice to consumers
If you have bought the above product and have an allergy to nuts and/or soya, and/or an allergy or intolerance to wheat or gluten, and/or milk or milk constituents and/or egg, do not eat it. Instead return it to the store from where it was bought for a full refund.

Cocoa Libre – Caramel and Sea Salt Chocolate

The following notice has been issued by the Food Standards Agency:

Cocoa Libre is recalling Caramel and Sea Salt Chocolate (Vegan, Free from Dairy, Gluten, Wheat, Nuts and Peanuts) because it contains hazelnuts which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to hazelnuts (nuts).

Product details
Cocoa Libre Caramel and Sea Salt Chocolate (Vegan, Free from Dairy, Gluten, Wheat, Nuts and Peanuts)
Pack size: 100 g
Batch code and best-before date: 1737 06/21, June 2021
Batch code and best-before date: 1734 06/21, June 2021
Batch code and best-before date: 1788 08/21, August 2021

Cocoa Libre

Risk statement
Allergen(s): hazelnuts (nuts)

This product contains hazelnuts making it a possible health risk for anyone with an allergy to hazelnuts (nuts).

Action taken by the company
Cocoa Libre is recalling the above product from customers. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

Customer notice: Cocoa Libre Caramel and Sea Salt Chocolate

Advice to consumers
If you have bought the above product and have an allergy to hazelnuts (nuts) do not eat it. Instead return it to the Coco Libre factory (Unit 5 Market Industrial Estate, Yatton, BS49 4RF) for a full refund or safe replacement product.

NSG – Pool Immersion Heater

The following notice has been issued by the European Commission:

Alert number
A12/01433/20

Category
Electrical appliances and equipment

Product
Pool Immersion Heater

Brand
NSG

Name
Speed Heater

Type / number of model
200 v, 2500 W

Barcode
192645750333

Batch number
Unknown

Counterfeit
NO

Risk type
Burns

The product is not correctly earthed, therefore accessible parts may become live; when touching it, users may then receive an electric shock. Furthermore, there is no protection on the metal heating element when activated, increasing the risk of burns to the user or burning objects due to its high temperature.

The product does not comply with the requirements of the Low Voltage Directive and with the European Standard

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NSG – Suspension Immersion Water Heater Element For Inflatable Pool

The following notice has been issued by the European Commission:

Alert number
A12/01434/20

Category
Electrical appliances and equipment

Product
Pool Immersion Heater

Brand
NSG

Name
2500W Suspension Immersion Water Heater Element Boiler For Inflatable Pool

Type / number of model
A7

Barcode
Unknown

Batch number
Unknown

Counterfeit
No

Risk type
Burns

The product is not correctly earthed and the plug misses a fuse, therefore accessible parts may become live; when touching it, users may then receive an electric shock. Furthermore, there is no protection on the metal heating element when activated, increasing the risk of burns to the user or burning objects due to its high temperature.

The product does not comply with the requirements of the Low Voltage Directive and with the European Standard EN 60335.

Helian – Baby Walker

The following notice has been issued by the European Commission:

Alert number
A12/01437/20

Category
Childcare articles and children’s equipment

Product
Baby walker

Brand
Helian

Name
Baby Walker

Type / number of model
313

Barcode
Unknown

Batch number
Unknown

Counterfeit
No

Risk type
Injuries

The seat of the product is not properly assembled. It may detach while still carrying the child. There is no protection against falls down steps. The baby-walker could fall down a flight of stairs, causing injuries to the child. Instructions for use and warning markings are inadequate, leading to unsafe use of the product.

The product does not comply with the relevant European standard EN 1273.

Measures taken by economic operators
Removal of this product listing by the online marketplace (By: Other)

Description
A baby walker with adjustable height comprising of a white frame with a blue plastic base and a yellow plastic tray with toys attached and fitted with six wheels and a blue and yellow. The product was sold online, in particular via eBay.

Packaging description
Plastic packaging.

Country of origin
People’s Republic of China

Helian 1 Helian 2

OleOletOy – Two-piece Wood Lacing Toy

The following notice has been issued by the European Commission:

Alert number
A12/01435/20

Category
Toys

Product
Wooden toy

Brand
OleOletOy

Name
2Pc Wood Lacing Toy

Type / number of model
TG-LC03

Barcode
Unknown

Batch number
Unknown

Counterfeit
No

Risk type
Strangulation

The cord of the toy is too long. It may get wrapped around the child’s neck and lead to strangulation.

The product does not comply with the requirements of the Toy Safety Directive and the relevant European Standard EN 71-1.

Measures ordered by public authorities (to: Importer)
Destruction of the product

Description
Two wood lacing toys shaped as a red apple and red / green melon with a string attached to each with a green caterpillar on the end of the string. The product was sold online, in particular via Amazon.

Packaging description
Cardboard box with ‘Wood Lacing Toy’ printed on box and 18+ months age marking.

Country of origin
People’s Republic of China

Alert submitted by
United Kingdom

Type of alert
Serious

OleOletOy 1 OleOletOy 2

Puzzle

The following notice has been issued by the European Commission:

Alert number
A12/01438/20

Category
Toys

Product
Wooden puzzle

Brand
Unknown

Name
Wooden Puzzle

Type / number of model
Unknown

Barcode
Unknown

Batch number
TG0088

Counterfeit
No

Risk type
Choking

The product contains loose small parts. A small child may put them in the mouth and choke on them.

The product does not comply with the requirements of the Toy Safety Directive and the relevant European Standard EN 71-1.

Measures ordered by public authorities (to: Importer)
Destruction of the product

Description
Wooden puzzles in cardboard box with ‘Wooden Puzzle Brain Teasers 12+ months’ printed on box. Puzzles of owl and lion both with small parts. The product was sold online, in particular via Amazon.

Packaging description
Wooden box.

Country of origin
People’s Republic of China

Alert submitted by
United Kingdom

Type of alert
Serious

Wooden Puzzle 1 Wooden Puzzle 2